My client is an innovative provider of cloud-native automation and analytics solutions. Their products help communication service providers (CSPs) reduce OPEX and CAPEX costs while enhancing customer experience. Their portfolio – proven with hundredsof CSPs globally – integrates AI-driven analytics with automation. It unlocks the benefits of closed-loop network operations and optimization delivering self-driving networks.
Their mission is to contribute to a sustainable future through digitalization.
Cloud Solution Architect (Technical Account Manager / Presales) is an integral part of the sales cycle, collaborating with the Business Region Director to expand the breadth and depth of my client's services and product adoption. Reporting to Vice President Presales.Every day will bring interesting, challenging and rewarding experience on the job while you:• Represent the company at various community and/or business meetings to promote the company.• Engage with your customers to understand business needs, develop and own the technical relationship with the customer.• Effectively handle all presales duties such as demo, presentations, proof of concept, RFI/RFP/RFQ and assist in the technical sales process.• Design future-proof solutions including hardware and software licenses that best fit customer requirements.• Collect all customer network information required for the design, implementation and configuration of the solution.• Help Communication Service Providers (CSP) to create true business value through data and analytics and make CSP a more data-driven organization.• Technically qualify opportunities and decide the fit vs. my clients solutions• Communicate with the customer in post-sales phase.• Present new solution/features and company roadmap.• Work closely with peers to ensure that the Customer’s requirements are fulfilled, and their expectations are metExperience and knowledge• 5+ years experience in working with wireless and/or wireline communication service providers.• Understanding the specific needs and challenges of communication service providers from an Operational Support System (OSS) perspective.• Previous customer facing experience as a technical lead• Ability to manage multiple tasks and projects in a complex environment.• Demonstrated ability to adapt to new technologies and learn quickly.• Presentation skills: equally good with both large and small audiences.
• Architecting cloud native and microservice-based data platforms, e.g. Data Warehouse, Big Data and advanced analytics solutions• Architecting analytics solutions including real time analytics solutions using public cloud technologies (AWS, GCP or Azure)• Good understanding of DevOps (CI/CD tool chains), DataOps and MLOps• Good understanding of on-prem Data Lakes such as Cloudera or Hortonworks Data Platform (HDP)• Strong understanding and experience of cloud ecosystems: GCP, AWS, Azure• At least some knowledge or experience of data modelling• Providing design for migration of on-prem bigdata analytics to public cloud
Deep understanding of one or more of the following software frameworks:Kubernetes, Docker, Prometheus, Apache Kafka, Apache Nifi, Elasticsearch, Redis, mongoDB,Amazon Redshift, Google BigQuery, Snowflake, Apache Spark, Apache Zeppelin, Databricks,Kibana, Tableau
Mobile CSP OSS : NetAct, ENIQ, EEA, SmartCare, OSIX, KALIX, Cardinality.io, Any passiveprobe based CEM systems.
Travel Requirements• Travel: up to 40%• Have good level of English. Work level of other languages is a merit.
Please ignore the salary quoted - the client will pay the salary required for the best candidate to be closed