Job Details

Mobile Desktop Engineer/2nd Line Desktop Support Engineer/Field Engine

Advertiser
V-Source UK Ltd
Location
London, United Kingdom
Rate
-

Desktop Support, 2nd Line Support, ITIL, Microsoft Windows, AD, Active Directory, Office, Office 365, Exchange

My North London/Hertfordshire based client urgently require a Mobile Desktop Engineer. Our ideal candidate will have over 3 years experience as a Desktop Support Analyst and be comfortable supporting users/VIP users. You will predominantly be based in North London/Enfield, but will be travelling to other sites dotted around London. Therefore having your own car with business insurance is a must have for this role. You will also need to be familiar being the single point of contact within the IT on a particular site, whilst also working well as part of a bigger team.

The main duties for this role are as follows:

  • Taking ownership of incidents/requests escalated from the Service Desk and ensuring they are promptly resolved
  • Maintaining Hardware ensuring that new users are correctly assigned with the relevant equipment, whilst maintaining the asset register
  • Application management (Install/Patches/Updates)
  • Providing general desktop support for all users, whilst giving priority to VIP users where necessary
  • Logging tickets on the Service Management software where users are dealt with directly

Key skills required for this role are as follows:

  • ITIL (Ideally certified, but we would consider candidates that have completed the course)
  • Active Directory
  • Microsoft Windows OS
  • Microsoft Office/Office 365
  • MS Exchange Assenting/Licence Management
  • Patch Management for Desktop/Laptops
  • Hardware Support/Build Management
  • Mobile Device Management/Configuration

Send Application

Mail this job to me so I can apply later

Apply With CV

You are not logged in. If you have an account, log in to your account. If you do not have an account, why not sign up? It only takes a minute!