Job Details

Principal Consultant (OSS / BSS)

MBR Partners
MBR Partners
London , Lisbon

Our client is a leading OSS / BSS company. The client's core strength is in the Telecommunications space (product catalog, order management and provisioning, commercial and residential voice, HSD, video) although they also have a fast-growing CPQ (configure, price, quote) solution that can be sold to any vertical (in particular they have opportunities in the utilities vertical).

The company is Canadian Headquartered but has recently been acquired by an Australian company.

The role includes:
- Solution / Technical Architecture
- Design and document all configuration, customization and integration designs
- Guide the client or systems integrator through test phases with experience of agile testing principles
- Contribute to internal asset development through regularly contributing to the standard Delivery

Methodology and implementation tools
- Support and direct the integration of our client's software with 3rd party systems through various possible mechanisms (e.g. P2P, web services, EAI/ESB/middleware)
- Define Integration, migration, and deployment architectures
Regardless of area of expertise, the ideal candidate will be comfortable with the following duties and responsibilities:
- Pre-sales support
- Work in a customer-facing, time-driven (agile) project delivery environment potentially, sometimes with / through a 3rd party systems integrator
- Manage tasks and work load and report/communicate issues and status
- Actively raise, track and resolve project issues and risks
- Provide product expertise and best practice to customers and partners
- Provide support to junior staff
- Ensure that decisions taken comply with Sigma methodology, strategic architecture and direction

- Experience of BSS/OSS solutions specializing in Catalog, Configure Price Quote, Order Management and Provisioning.
- Understanding of BSS/OSS needs of clients for Telco, Cable & Wireless operators,
- Experience of integrating with products from major vendors like Amdocs, Cloudsense, Lucent Alcatel, Huawei, Netcracker and Ericsson, etc.
- Significant experience with software solutions in the telecommunications, cable, and/or high-tech sector
- Proven experience working with external clients in a technical consulting role, driving requirements and workshops using a use case-oriented approach
- Experience working with agile methods of project delivery, either in an agile environment or as part of an agile team
- Able to work with UML and other design languages
- Familiarity with general TM Forum Framworx concepts
- Understand the typical retail product lifecycle management process
- Possess a strong working knowledge of a number of technology standards including: CSP BSS / OSS systems
Technology standards:
- Microsoft framework
- Web Services
- Application development (e.g., C#, C++, JavaScript, EJB, XML, XSD, XSLT)
- RDBMS (e.g., MS-SQL Server, Oracle)
- Good working knowledge of integration and EAI
- Working knowledge of integration techniques and impact of data model design on integration and performance
- Ability to lead requirements and design workshops
- Ability to operate in fast moving team environment delivering to tight schedules in a demanding technical environment
- Ability to understand customer business requirements and relate them to Sigma technologies

Experience with and knowledge of:
- Complex Communications and Media; High-Tech deployment and operating environments
- Configuration Management principles
- IT software / hardware topologies
- Strong experience of data modeling and data mapping between applications
- Pro-active self-starter who can take the initiative and operate independently, and is flexible in their approach and able to tolerate change and ambiguity
Excellent interpersonal skills and ability to influence external clients to achieve successful results and communicate technical ideas
- Outstanding problem-solving skills and willing to get involved in the detail and be hands-on (be it in design or in technical configuration activities)
- Proven ability to achieve challenging goals and objectives or deadlines
- Willingness to travel (could be up to 75% of the time)
- Someone that has been a delivery / integration consultant, a solutions architect or a business analyst would be relevant.

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