Job Details

Product Architect - APAC (Digital Catalog / Provisioning / Mediation)

MBR Partners Limited
MBR Partners Limited
Singapore, Indonesia, Malaysia, Thailand, Philippines
My Client is seeking a self-motivated, highly experienced Product Architect who is able to provide expertise and architectural guidance to a wide range of teams and stakeholders, effectively being the conduit between the external consumers of the my Client's products and the Products team itself.

You must be able to ensure and drive product strategy and best practice across multiple customer deliveries and evangelize the solutions from Pre-sales through to Delivery.


My client's Products organization consists of dynamic, experienced and highly motivated product professionals focused on delivering cutting edge and innovative product solutions for the Communications, Media and High Tech industries. The Product Architect plays a pivotal role within the Products team shaping and evolving the product portfolio.

The Product Architect role is dynamic, multi-dimensional and high profile, Product Architects are responsible for:

· Product Expertise

· Product Management / Engineering Support

· Reference Architecture

· Research & Innovation

· Sales & Marketing Support

· Delivery & Partner Support

· Broader Organization Support


· Be an expert on the architecture, capabilities, role, use and value of our products

· Be a trusted expert on our products – able to deliver workshops, presentations, demos and training on any of our products

· Be an expert on modelling, configuration and development tools

· Be an expert on the industry in the Telecommunications market (OSS - catalog, work order management, provisioning, fulfillment etc).

· Be an expert in Technical Selling and Technical delivery of our products.

· Draft white papers on key topics

· Conduct webinars on key topics

· Attend / speak at conferences on key topics

· Represent our products, vision and messages at marketing events


· Support Product Management on defining product requirements backlog, domain models, product literature etc

· Support Product Management & Engineering on defining flexible architectures for current and future requirements

· Participate in product design workshops, helping to ensure consistency in our approach to solutions across our portfolio

· Support the evolution of capabilities in my clients Lab, assisting in prototyping new product ideas or new features on existing products as part of the Lab sprints


· Evolve the definition of my clients reference architecture as the product suit evolves, including the application of the architecture depending upon the deployment of different products to different customers.

· Drive the evolution & interoperability of our end-to-end portfolio, feeding key requirements back into the product roadmaps, working in conjunction with the individual Product Managers

· Define use cases and user stories in support of the evolving reference architecture and coordinate with Product Managers to roadmap capabilities as required

· Evolve the reference data models as the reference architecture evolves

Define, Document and Maintain best practices and reference architecture on the common uses of Sigma products
Prepare and own presentation material on reference uses of Sigma products
Models – Define best practice models for common uses of the products
Use Cases – define for common uses of our products
Integrations – define integration stories for the common types of integrations
Maintain backlog of cross product requirements – tracking to specific product requirements
Identify gaps in our products and work with Product Management on backlog approaches to address those gaps
Maintain a backlog of cross product functionality with dependencies to the related products


· Deliver key strategic initiatives that advance our product roadmaps and promote our portfolio in the industry, helping to define and support our Go-to-Market plans in conjunction with the CTO / VP of Products

· Develop an understanding of key standards and their application within our portfolio. Investigate new industry trends and communications technologies and develop strategies for how our products can be applied to showcase these capabilities.

· Work with standards organizations to monitor and influence the development of standards relevant to our industry


· Provide cross-product expertise and strategic insight for new customer opportunities, supporting Sales & Pre-Sales in complex solution scoping, deep dive workshops and customer proof-of-concepts (POCs); with an emphasis on consultative support, working with Sales and the customer to listen/advise/devise solutions

· Act as Product Expert/Subject Matter Expert/Lead for Strategic sales opportunities, particularly ones that involve more than one of our products


· Advise key accounts in deployment blueprint definition, direction and decisions, particularly where multiple products & op-co’s are involved, supporting Customer Account Management & Delivery teams

· Act as Product Expert/Subject Matter Expert/Lead for Strategic solution deliveries, particularly ones that involve more than one of our products

Support the creation of labs within partner organizations
Support use case definition and functional evolution of partner lab capabilities
· Maintain a relationship with key customers and partners identified as strategic. Many of our customers expect a direct relationship with the Products group.


· Be an expert who can be consulted on many levels:

o Be an expert on the architecture, capabilities, role, use and value of our products

§ Trusted expert on our products – able to deliver workshops, presentations, demos and training on any of our products

§ Expert on modelling, configuration and development tools

o Be an expert in Technical delivery of our products

o Be an expert on relevant standards and communication and networking technologies

· Train, Mentor, Coach and Guide architects, engineers and others within the company by sharing your knowledge for others to benefit

o Expand the knowledge of the industry

o Expand the knowledge of our products

o Expand the knowledge of the use of our products in reference architectures

o Expand the skill set on consulting and managing customers

o Lead/Participate in Community of Practices for solution architecture, modeling and configuration

o Mentor technical community within Sigma to encourage them to develop into the next set of experts


· Significant experience, including time spent focusing on architecture within the Communications, Media and High Tech industries

· Detailed knowledge of BSS / OSS solutions with focus on the following products

o Enterprise Product Catalog

o Quote and Order Capture

o Fulfilment (Order Management & Provisioning)

o Inventory

o Insights

Outstanding problem-solving skills
· Proven ability to achieve challenging goals and objectives

· Ability to travel domestically and internationally

· Strong communication skills

· Ability to recommend and document the appropriate Technical Architectures for a given implementation

· Ability to lead requirements and design workshops

· Ability to operate in a fast moving team environment delivering to tight schedules in a demanding technical environment

· Ability to work under pressure

· Ability to understand customer business requirements and relate them to Sigma technologies

· Ability to work in ambiguous situations, ultimately responsible for driving the right assessment and response

· Proven collaborator, leader and diplomat

· Fair and objective in decision making

· Fluent English

· Detailed knowledge of the TM Forum and related Frameworx (eTom, SID, TAM, Open Digital)

· University degree or equivalent qualification.


Technical knowledge and experience of:

Technology standards
SOA architectures using REST, XML, SOAP, JMS
Web Services / API architectures
Microservice architectures
Application development (e.g., Java, JavaScript, EJB, XML, XSD, XSLT)
RDBMS (e.g., MS-SQL Server, Oracle)
Angular 5
Data Analytics / HADOOP / MapReduce
REDIS, Storm, Spark, R

Functional knowledge and experience with:

Enterprise integration architecture patterns / integration techniques and impact of data model design on integration and performance
ESB / EAI / MW concepts
TM Forum eTOM, TAM and SID concepts
Complex CSP deployment and operating environments
Configuration Management principles
CSP IT software / hardware topologies
Data Migration approaches and management
Data modelling and data mapping between applications
Analytics/Business Intelligence visualization, Qlik, Domo, Tableau, Splunk, PowerBI
Functional and application architecture
Modern development languages and environments
IT, Networking and Telecom Technologies - GPON, VoIP, IMS, IPTV, CarrierEthernet, OpenFlow, SD-WAN, OpenStack, xDSL, Cloud, OpenId Connect, SAML/OATH, PacketCable, DOCSIS, SDN/NFV, 4G, 5G

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