Job Details

Senior Sales Director Europe (Service Assurance SD/WAN)

MBR Partners Limited
MBR Partners Limited
UK / Europe
100000 to 150000

VP Sales is required to leverage relationships across Tier 1 players across Europe: Vodafone, BT, Telefonica. My client has gained multiple new logos last year hence the reason for this new strategic hire. The business is at the leading edge utilising SDN/NFV solutions in their offering.

Service assurance, in telecommunications, is the application of policies and processes by a Communications Service Provider (CSP) to ensure that services offered over networks meet a pre-defined service quality level for an optimal subscriber experience.
The practice of service assurance enables CSPs to identify faults in the network and resolve these issues in a timely manner so as to minimize service downtime. The practice also includes policies and processes to proactively pinpoint, diagnose and resolve service quality degradations or device malfunctions before subscribers are impacted.
Service assurance encompasses the following:
Fault and event management
Performance management
Probe monitoring
Quality of service (QoS) management
Network and service testing
Network traffic management
Customer experience management
Service level agreement (SLA) monitoring
Trouble ticket management

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