Job Details

Technical Account Manager / TAM

MBR Partners Limited
MBR Partners Limited
Europe (based at home with extensive travelling)
I am currently working with a client of mine that is looking for a Technical Account Manager / Presales Consultant for Western Europe.

Essentially my client is a 100 million USD company based in Santa Clara that have evolved from their routes in Roaming VAS into a big data and analytics player - their 4 many service offering currently are around roaming, roaming analytics, fraud and security although the product portfolio is getting wider given they have been acquired by a PE company and they are looking to add products and revenue through M&A deals.

For this role they are looking for someone with knowledge of telecoms across ideally Roaming, Signalling mainly plus some analytics (they are overlaying our roaming products with analytics - so that will be more and more important). The person would also be involved in presales for some of their cutting edge fraud and security solutions (some based on Hadoop / Spark etc) so this is an ideal way to gain experience in those new technologies.

The client has their main European office in Dublin so if the person is based there they can be on a payroll but otherwise the person would need to invoice them a fixed and variable amount per year rather than a salary (the job is full time).

- Technical skills – require a combination of knowledge and skills across a combination of the following areas –
o Analytics for Mobile Operators – in any or more domains including subscribers, networks, CEM, services, etc.; experience with business intelligence, analysis, reporting related initiatives and technologies
o Big Data technologies
o Strong understanding of the telco system stack – networks, BSS and OSS; good understanding of one or more of the following aspects will be a huge positive.
- Signaling and switching protocols for GSM/3G/LTE
- Cellular network architecture - core network, radio network, etc.
- BSS/OSS elements – billing, provisioning, mediation, TAP/RAP processes
- IP networking, including TCP/IP, GPRS, 3G/UMTS – elements, protocols, procedures
- Software – understanding of software systems and architecture (preferably in the context of telecommunication systems); hands-on background in software development, will be a plus

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