Job Details

Telecommunications Professional

Grand Rapids, Michigan, United States

Full Time Position

Job Requirements:

  • Assist Technology Subject Matter Expert (TSME)
  • Support post-implementation- Day-to-day maintenance of a client Global Telecom Expense Management (GTEM)
  • Assist Application and Implementation Manager (AIPM)
    • Invoicing, inventory, disputes, etc. based on specifics outlined in client contracts
    • EDI receipt verification
    • Analyze invoices obtained by paper, upload through Optical Image Reader (OIR) for custom import:
      • Match contracts and note exceptions in client account
      • Report major contract discrepancies, invoice variances, and/ or issues
      • Update GTEM with new inventory, cost center info, etc. as directed by client point of contact and/or GTEM TSME

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